Every customer order and project at SmartHeat is unique, and as such, we have developed a customer- focused and solution-driven approach grounded in the optimization of technologies, design processes and service.
All sales include delivery, installation and start-up training needed upon implementation. All PHEs and PHE units include a repair & warranty guaranty for 12 and 18 months, respectively.
SmartHeat's staff is available throughout the year to:
Assist and supervise start-up and training on installation;
Perform on-site inspections where highly corrosive liquids are used in order to detect hairline fractures and cracks that may influence performance;
Order spare parts on call for your needs; and
Perform cleaning on site in hours or overnight to minimize downtime.