Home
 About SmartHeat
 Our people
 Products
Investor relations
 Press room
 Contact us
 
 
  > products
  > Applications
  > Manufacturing
  > Service
  > R&D

Service

Every customer order and project at SmartHeat is unique, and as such, we have developed a customer- focused and solution-driven approach grounded in the optimization of technologies, design processes and service.

All sales include delivery, installation and start-up training needed upon implementation. All PHEs and PHE units include a repair & warranty guaranty for 12 and 18 months, respectively.

SmartHeat's staff is available throughout the year to:

  • Assist and supervise start-up and training on installation;
  • Perform on-site inspections where highly corrosive liquids are used in order to detect hairline fractures and cracks that may influence performance;
  • Order spare parts on call for your needs; and
  • Perform cleaning on site in hours or overnight to minimize downtime.

The Company currently has 9 service centers located throughout China as shown below and has plans to open a customer assistance hotline in June 2008 at its Shenyang facility. Click here to see our sales & service locations throughout China.

SmartHeat is a leader in today and tomorrow's PHE markets as a result of its pairing best practices system design with efficient service.

Tel: 86-10-85745832
  86-10-85786999
Fax: 86-10-85786596

Tel: 86-25-84869032
  86-25-84862380
Fax: 86-25-84862382

Tel: 86-532-85711368
Fax: 86-532-85711225

Tel: 86-24-23831012
Fax: 86-24-23832593

Tel: 86-21-29911876
  86-21-29911879
Fax: 86-21-62348990

Tel: 86-471-4610861
Fax: 86-471-4610862

Tel: 1399997550
Fax: 86-991-6205000

Tel: 13804155066
 

Tel: 86-22-26215805
  86-22-26215806
Fax: 86-22-26215807

 

 



 
Copyright © SmartHeat, Inc. 2008
 
 
 
SmartHeat
NewsRelease
 

SmartHeat Announces Appointment of Chief Financial Officer, Audit Committee Chairman
July 14,2012

SmartHeat Inc. Announces First Quarter 2012 Financial Results
May 16,2012

SmartHeat, Inc. Announces Financial Results for 2011
April 5,2012

SmartHeat 3Q 2011 Financials
November 8,2011

SmartHeat Inc. Announces Third Quarter 2011 Financial Results, is Well Positioned for Future, Investor Conference Call at 8:30 a.m. EST on November 8, 2011
November 8,2011

SmartHeat Inc. to Report Second Quarter 2011 Financial Results on August 9, 2011, Before U.S. Market Opens
August 8,2011

SmartHeat Inc. to Report First Quarter 2011 Financial Results on May 10, 2011, Before U.S. Market Opens
May 12,2011

SmartHeat Inc. Announces Record Full Year 2010 Financial Results - 52% Revenue Growth, 47% Net Income Growth
March 19,2011